A telephone number is a sequence of digits assigned to a fixed-line telephone subscriber station connected to a telephone line or to a wireless electronic telephony device, such as a radio telephone or a mobile telephone, or to other devices for data transmission via the public switched telephone network (PSTN) or other public and private networks.
A telephone number serves as an address for switching using a system of destination code routing.AT&T, Notes on Distance Dialing (1968), Section II, p.1 Telephone numbers are entered or dialed by a calling party on the originating telephone set, which transmits the sequence of digits in the process of signaling to a telephone exchange. The exchange completes the call either to another locally connected subscriber or via the PSTN to the called party. Telephone numbers are assigned within the framework of a national or regional telephone numbering plan to subscribers by telephone service operators, which may be commercial entities, state-controlled administrations, or other telecommunication industry associations.
Telephone numbers were first used in 1879 in Lowell, Massachusetts, when they replaced the request for subscriber names by callers connecting to the switchboard operator.Brooks, John. Telephone: The First Hundred Years. Harper & Row, 1967, : p. 74 , citing "Events in Telephone History". Over the course of telephone history, telephone numbers had various lengths and formats, and even included most letters of the alphabet in leading positions when telephone exchange names were in common use until the 1960s.
The number contains the information necessary to identify uniquely the intended endpoint for the telephone call. Each such endpoint must have a unique number within the public switched telephone network. Most countries use fixed-length numbers (for normal lines at least) and therefore the number of endpoints determines the necessary length of the telephone number. It is also possible for each subscriber to have a set of shorter numbers for the endpoints most often used. These "shorthand" or "speed calling" numbers are automatically translated to unique telephone numbers before the call can be connected. Some special services have their own short numbers (e.g., 1-1-9, 9-1-1,1-0-0, 1-0-1, 1-0-2, 0-0-0, 9-9-9, 1-1-1, and 1-1-2 being the Emergency Services numbers for China, Japan, India, South Korea, Taiwan and Sri Lanka; Canada and the United States; Israel (Police); Israel (Paramedic); Israel (Fire); Australia; the United Kingdom, Ireland, South Africa, Poland, Saudi Arabia, the United Arab Emirates, Morocco, Macao, Bahrain, Qatar, Bangladesh, Botswana, Ghana, Kenya, Hong Kong, Malaysia, Mauritius, Singapore, Zimbabwe, Trinidad, Tobago, New Zealand, Kuwait, the European Union and the Philippines respectively.)
The dialing plan in some areas permits dialing numbers in the local calling area without using area code or city code prefixes. For example, a telephone number in North America consists of a three-digit area code, a three-digit central office code, and four digits for the line number. If the area has no area code overlays or if the provider allows it, seven-digit dialing may be permissible for calls within the area, but some areas have implemented mandatory ten-digit dialing.
Other special phone numbers are used for high-capacity numbers with several telephone circuits, typically a request line to a radio station where dozens or even hundreds of callers may be trying to call in at once, such as for a contest. For each large metro area, all of these lines will share the same prefix (such as 404-741- xxxx in Atlanta and 305-550- xxxx in Miami), the last digits typically corresponding to the station's Carrier signal, callsign, or moniker.
In the international telephone network, the format of telephone numbers is standardized by ITU-T recommendation E.164. This code specifies that the entire number should be 15 digits or shorter, and begin with a country prefix. For most countries, this is followed by an area code or city code and the subscriber number, which might consist of the code for a particular telephone exchange. ITU-T recommendation E.123 describes how to represent an international telephone number in writing or print, starting with a plus sign ("+") and the country code. When calling an international number from a landline phone, the + must be replaced with the international call prefix chosen by the country the call is being made from. Many mobile phones allow the + to be entered directly, by pressing and holding the "0" for GSM phones, or sometimes "*" for CDMA phones.
The format and allocation of local phone numbers are controlled by each nation's respective government, either directly or by sponsored organizations (such as NANPA in the US or CNAC in Canada). In the United States, each state's public service commission regulates, as does the Federal Communications Commission. In Canada, which shares the same country code with the U.S. (due to Bell Canada's previous ownership by the U.S.-based Bell System), regulation is mainly through the Canadian Radio-television and Telecommunications Commission.
Local number portability (LNP) allows a subscriber to request moving an existing telephone number to another telephone service provider. Number portability usually has geographic limitations, such as an existing local phone company only being able to port to a competitor within the same rate centre. Mobile carriers may have much larger market areas, and can assign or accept numbers from any area within the region. In many telephone administrations, cell phone telephone numbers are in organized in prefix ranges distinct from land line service, which simplifies mobile number portability, even between carriers.
Within most North American rate centres, local wireline calls are free, while calls to all but a few nearby rate centres are considered long distance and incur toll fees. In a few large US cities, as well as many points outside North America, local calls are not flat-rated or "free" by default.
The latter part of 1879 and the early part of 1880 saw the first use of telephone numbers at Lowell, Massachusetts. During an epidemic of measles, the physician, Dr. Moses Greeley Parker, feared that Lowell's four telephone operators might all succumb to sickness and bring about paralysis of telephone service. He recommended the use of numbers for calling Lowell's more than 200 subscribers so that substitute operators might be more easily trained in such an emergency. Parker was convinced of the telephone's potential, began buying stock, and by 1883 he was one of the largest individual stockholders in both the American Telephone Company and the New England Telephone and Telegraph Company.
Even after the assignment of numbers, operators still connected most calls into the early 20th century: "Hello, Central. Get me Underwood-342." Connecting through operators or "Central" was the norm until mechanical direct-dialing of numbers became more common in the 1920s.
In rural areas with Ringdown connected to party lines, the local phone number consisted of the line number plus the ringing pattern of the subscriber. To dial a number such as "3R122" meant making a request to the operator the third party line (if making a call off your own local one), followed by turning the telephone's crank once, a short pause, then twice and twice again. Also common was a code of long and short rings, so one party's call might be signaled by two longs and another's by two longs followed by a short. It was not uncommon to have over a dozen (and subscribers) on one line.
In the most areas of North America, telephone numbers in metropolitan communities consisted of a combination of digits and letters, starting in the 1920s until the 1960s. Letters were translated to dialed digits, a mapping that was displayed directly on the telephone dial. Each of the digits 2 to 9, and sometimes 0, corresponded to a group of typically three letters. The leading two or three letters of a telephone number indicated the exchange name, for example, EDgewood and IVanhoe, and were followed by 5 or 4 digits. The limitations that these system presented in terms of usable names that were easy to distinguish and spell, and the need for a comprehensive numbering plan that enabled direct-distance dialing, led to the introduction of all-number dialing in the 1960s.
The use of numbers starting in 555- ( KLondike-5) to represent fictional numbers in U.S. movies, television, and literature originated in this period. The "555" prefix was reserved for telephone company use and was only consistently used for directory assistance (information), being "555–1212" for the local area. An attempt to dial a 555 number from a movie in the real world will always result in an error message when dialed from a phone in the United States. This reduces the likelihood of nuisance calls. QUincy(5–5555) was also used, because there was no Q available. Phone numbers were traditionally tied down to a single location; because exchanges were "hard-wired", the first three digits of any number were tied to the geographic location of the exchange.
In December 1930, New York City became the first city in the United States to adopt the two-letter and five-number format (2L-5N), which became the standard after World War II, when the Bell System administration designed the North American Numbering Plan to prepare the United States and Canada for Direct Distance Dialing (DDD), and began to convert all central offices to this format. This process was complete by the early 1960s, when a new numbering plan, often call all number calling (ANC) became the standard in North America.
Most of the United Kingdom had no lettered telephone dials until the introduction of Subscriber Trunk Dialing (STD) in 1958. Until then, only the director areas (Birmingham, Edinburgh, Glasgow, Liverpool, London and Manchester) and the adjacent non-director areas had the lettered dials; the director exchanges used the three-letter, four-number format. With the introduction of trunk dialing, the need for all callers to be able to dial numbers with letters in them led to the much more widespread use of lettered dials. The need for dials with letters ceased with the conversion to all-digit numbering in 1968.
Outside of North America operator intercept was rare, and in most cases calls to unassigned or disconnected numbers would result in a recorded message or number-unobtainable tone being returned to the caller.
However, elsewhere, as in the United States, fictitious telephone numbers are often used in films and on television to avoid disturbances by calls from viewers. For example, The United States 555 (KLondike-5) exchange code was never assigned (with limited exceptions such as 555–1212 for directory assistance). Therefore, American films and TV shows have used 555-xxxx numbers, in order to prevent a number used in such a work from being called.
The film Bruce Almighty (2003) originally featured a number that did not have the 555 prefix. In the cinematic release, God (Morgan Freeman) leaves 776–2323 on a pager for Bruce Nolan (Jim Carrey) to call if he needed God's help. The DVD changes this to a 555 number. According to Universal Studios, which produced the movie, the number it used was picked because it did not exist in Buffalo, New York, where the movie was set. However, the number did exist in other cities, resulting in customers' having that number receiving random calls from people asking for God. While some played along with the gag, others found the calls aggravating.Vries, Lloyd (27 May 2003). "'Almighty' Phone Mess". CBS News. 'Bruce Almighty' delivers wrong number. People Online. Retrieved on 4 May 2009.
The number in the Glenn Miller Orchestra's hit song "Pennsylvania 6-5000" (1940) is the number of the Hotel Pennsylvania in New York City. The number is now written as 1-212-736-5000. According to the hotel's website, PEnnsylvania 6-5000 is New York's oldest continually assigned telephone number and possibly the oldest continuously-assigned number in the world.Carlson Jen (2 July 2014). "The Oldest Phone Number In NYC" . Gothamist. "Old New York: Historical Attractions". Hotel Pennsylvania. 23 January 2014. New York.
Tommy Tutone's hit song "867-5309/Jenny" (1981) led to many unwanted calls by the public to telephone subscribers who actually were assigned that number.Mikkelson, Barbara (9 July 2014). "867-5309 / Jenny". Snopes.com.