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was a chain of and other retail establishments founded in Japan and later located in Honolulu under the ownership of Shirokiya Holdings, LLC, a United States-based corporation. The company's last location closed in 2020.
The turning point for Shirokiya was a series of natural, financial and man-made disasters that devastated the company's fortunes. The first was the Tokyo earthquake of 1923 that completely destroyed the original department store building (it was then reconstructed using modern architecture Old Tokyo: Shirokiya Department Store ). This was followed a few years later by a major fire on December 16, 1932, which destroyed the larger building and caused 14 fatalities. Finally, Shirokiya's assets, centered mainly in Tokyo, were devastated during World War II and the subsequent Occupied Japan, whereas Mitsukoshi, spread throughout the nation, fared better.
By 1958, Shirokiya was clearly on the downturn; despite the use of innovative marketing techniques common in the west but unheard of in Japan, Mitsukoshi continued to have a commanding lead in Japan's retail industry.
However, the fusion with Tokyu also resulted in an overseas expansion using the Shirokiya branding. On October 29, 1959, the first branch of Shirokiya outside Japan opened in Hawaii's then brand-new Ala Moana Center. In 1966 the department store moved to a different location in Ala Moana across from Liberty House (now Macy's) where it would remain for 50 years. A branch store was opened in Maui in November 1973. A second branch was opened up at Pearlridge, near Pearl Harbor, on April 2, 1981.
Though the three stores were popular with both local residents and tourists, the stores had an uneven profit record. By the 1990s, as the Japanese economy collapsed, the Tokyu Group went heavily into debt. By 2001, the company was already $470 million in debt, and in 1999, it was forced to close its 330-year-old flagship location in Nihonbashi. 東急百貨店の沿革 (japanese) 1999 平成11年1月 日本橋店閉店 January 東急百貨店日本橋店(元白木屋）が閉店した日(japanese) translation In order to further cut costs, Tokyu began to shed its overseas businesses, either selling them off or closing them outright. Eventually, attention turned to the Shirokiya stores, with the Pearlridge store closing in March 2001 and the Maui store shuttering in May of that same year.
Customer outcry was immense. Led by Senator Daniel Inouye, a petition signed by 30,000 residents of Hawaii and Japan was sent to Tokyu, in the hopes that Tokyu would find a fitting end to the "Shirokiya crisis". News reports both in Japan and Hawaii began to report that Tokyu would simply close all of its retail outlets and sell off its other properties and focus only on its Japanese businesses. This was compounded when Tokyu declined to renegotiate its for all the stores.
The newly formed Shirokiya Holdings acted immediately, streamlining operations and assets, and renegotiating the lease on the remaining store. On November 17, 2002, Shirokiya reopened its doors, with then-Governor Benjamin J. Cayetano declaring the day to be "Shirokiya Day". The following year, on July 14, 2003, Shirokiya Holdings reported net sales of $35 million.
On March 31, 2016, Shirokiya closed its Ala Moana Center department store location, and on June 25, 2016 opened the Shirokiya Japan Village Walk at a new street-level location in the same shopping center. Themed after a traditional Japanese town reminiscent of old Kyoto, the Japan Village Walk consisted of four main themes: Yataimura (food court & beer garden), Zeppin Plaza (shopping alleys), Omatsuri Hiroba (festival and event square) and Guardian Spirits Sanctuary (good luck deities). The former Shirokiya space above the Vintage Cave Club was converted into another Ala Moana Center food court called "The Lanai."
Shirokiya's Japan Village Walk and its adjacent Vintage Cave restaurant closed in March 2020 due to the COVID-19 pandemic. In 2021, Ala Moana's parent company sued Shirokiya Holdings Inc. over almost $8 million in back rent for its locations which had never reopened following the 2020 closure. Shirokiya countersued claiming that Ala Moana had illegally terminated its leases and had not given the company opportunity to succeed due to pandemic closures and the move to the new location. Following a legal battle over access to equipment and property left in the shuttered locations, mediation attempts failed in November 2021.
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