go90 was an American Internet television service and mobile app owned and operated by Verizon Communications. The service was positioned as a mobile video-oriented "social entertainment platform" targeted primarily towards , featuring a mixture of new and acquired content from various providers. The service was available exclusively within the United States.
The service was plagued by an unsuccessful launch, credited to poor content discoverability and a lack of firm content strategy, resulting in managerial turnover (including a relaunch of the service by the staff of Verizon acquisition and former competitor, Vessel). Including acquisitions that became the basis of the service (such as Intel's OnCue project, and later Vessel), it was estimated that Verizon had spent $1.2 billion on the service.
On July 31, 2018, after attempts to promote go90's content via Verizon's AOL and Yahoo! properties (including blogging platform Tumblr), the service was shut down.
Brian Angiolet, Verizon's senior vice president of consumer products, served as initial head of the service. Chip Canter, formerly of NBCUniversal, was brought on as general manager in March 2016, and hired Ivana Kirkbride, formerly of YouTube, as chief content officer. Under Canter, the service's content strategy shifted to one focusing on a wider variety of content in genres that had been performing well, such as gaming, music, sci-fi, sports (including live events), and dramas targeting young women. The service also planned to take a more granular approach to content acquisition, and lessen its aggressive focus on primarily targeting mobile platforms.
Under Angiolet's direction as Global Content Chief, Verizon made multiple investments and acquisitions in an effort to bolster go90. In April 2016, Verizon acquired a 24.5% stake in AwesomenessTV, a digital media studio and YouTube MCN targeting youth and teenagers, for around $159 million (valuing AwesomenessTV at $650 million). DreamWorks Animation and Hearst Corporation also owned stakes in the company. Verizon invested $180 million over multiple years for AwesomenessTV to produce content for go90. A joint venture with Hearst, Verizon Hearst Media Partners, also acquired Complex Media in a deal reportedly valuing the company at $250 to $300 million.
On October 26, 2016, Verizon acquired Vessel, a streaming video startup led by former Hulu executives, Jason Kilar and Richard Tom. The purchase was a Acqui-hiring, resulting in Vessel being shut down at the end of the month, and its staff re-assigned to work on go90. Kilar departed from the company. On January 23, 2017, it was reported that Verizon had laid off 155 go90 employees from its San Jose office, which had been displaced by the acquired Vessel staff. Tom was appointed as chief technology officer of Verizon Digital Entertainment. During Verizon's fourth-quarter earnings report the next day, it was revealed that average daily usage of the go90 app was "consistent sequentially at about 30 minutes per viewer." In early February, a Verizon spokesperson told FierceVideo that the service had seen organic growth over the past two months.
In late March 2017, go90 released a significant redesign of its mobile app, which was designed to help improve discovery and content recommendations and prioritize live content (such as sports) within the interface. The redesign also incorporated the "motion poster" concept for advertisement displays that originated from Vessel. Chip Canter was replaced as general manager in April 2017 by Tom. The following month, it was reported that go90's app had 2.1 million average monthly users.
In 2017, go90 began a three-year deal with the National Women's Soccer League to stream all games not aired on television.
Betch | Comedy | October 1, 2015 | 4 season, 42 episodes | Ended |
Guidance | Teen drama | October 18, 2015 | 3 season, 27 episodes | Ended |
Lizzie | Animation | January 22, 2016 | 1 season, 13 episodes | Ended |
Action fiction | March 15, 2016 | 1 season, 4 episodes | Ended | |
Relationship Status | Drama | April 29, 2016 | 3 season, 35 episodes | Ended |
Miss 2059 | Science fiction Comedy | June 21, 2016 | 2 season, 24 episodes | Ended |
The Runner | Reality | July 1, 2016 | 1 season, 30 episodes | Ended |
T@gged | Teen drama | July 19, 2016 | 2 season, 23 episodes | Moved to Hulu (season 3) |
Science fiction Animation | August 2, 2016 | 3 season, 28 episodes | Ended | |
Tween Fest | Comedy | August 3, 2016 | 1 season, 8 episodes | Ended |
Rush | Drama Action fiction | September 20, 2016 | 1 season, 5 episodes | Ended |
Mr Student Body President | Comedy | September 22, 2016 | 4 season, 40 episodes | Ended |
Sleep Tight | Horror fiction | October 4, 2016 | 1 season, 9 episodes | Ended |
Raising Heaven | Docuseries | October 24, 2016 | 1 season, 6 episodes | Ended |
Adult animation Comedy | November 15, 2016 | 1 season, 9 episodes | Ended | |
Thankgiving | Comedy | November 16, 2016 | 1 season, 8 episodes | Ended |
Embeds | Comedy | January 18, 2017 | 1 season, 6 episodes | Ended |
Drive Share | Sketch Comedy | January 30, 2017 | 1 season, 30 episodes | Ended |
Documentary Sports | February 13, 2017 | 2 season, 20 episodes | Moved to Netflix (season 3) Tubi (season 4) | |
Confess | Drama | April 7, 2017 | 1 season, 7 episodes | Ended |
Snatchers | Horror fiction | June 22, 2017 | 1 season, 8 episodes | Ended |
Threads | Comedy Thriller | July 25, 2017 | 1 season, 20 episodes | Ended |
Explosion Jones | Adult animation Action fiction | September 5, 2017 | 1 season, 12 episodes | Ended |
In the Vault | Drama Thriller | September 13, 2017 | 1 season, 8 episodes | Moved to Crackle (season 2) |
Two Sentence Horror Stories | Horror fiction Anthology | October 3, 2017 | 1 season, 5 episodes | Moved to The CW (season 2-4) |
Zac & Mia | Drama | November 7, 2017 | 1 season, 12 episodes | Moved to Hulu (Season 2) |
Love Daily | Drama Anthology | February 7, 2018 | 1 season, 7 episodes | Ended |
Reality | March 19, 2018 | 1 season, 12 episodes | Ended | |
My Dead Ex | Teen comedy | March 20, 2018 | 1 season, 8 episodes | Ended |
Ture North | Docuseries | April 19, 2018 | 1 season, 15 episodes | Ended |
Defining Beauty | Reality | The Platform | March 2, 2016 | 1 season, 5 episodes | Ended |
Concerns were also displayed over Verizon's announced intent to Zero-rating, noting the company's stance against net neutrality.
The NWSL's streams on go90 faced sustained criticism from sportswriters: The Equalizer felt that the app was buggy and did not have the same wide device support as YouTube, while it was also argued that the relative obscurity of go90, and the inconsistent quality of the game streams, could harm the league's growth. After repeated technical issues, the league would live-stream several weeks of matches domestically on the NWSL website.
Verizon subsequently acquired Yahoo!, and merged it with AOL into the subsidiary Oath. Its lead executive Tim Armstrong stated in February 2018 that go90 had been placed within the Oath division, but would likely be wound-down in the future. Armstrong admitted that go90 was a "super ambitious project", but that it was difficult to build its brand, and that its content deals could be better leveraged by Oath's individual properties instead. In March 2018, Oath-owned blog platform Tumblr began to syndicate some of go90's original content internationally—which Digiday considered as being a pilot project for this strategy.
After the more aggressive promotion of its content across AOL and Yahoo properties, go90 had managed to increase its average monthly user count to 17 million. On June 29, 2018, Oath officially announced that go90 would be shuttered on July 31, 2018. The company stated that it would be evaluating the future of go90's original series and that it would "focus on building its digital-first brands at scale in sports, finance, news and entertainment for today's mobile consumers and tomorrow's 5G applications."
Estimates vary on the losses attributed to the failed service. Digiday cited two sources close to go90 who estimated total spending of $1.2 billion, including the Vessel and OnCue acquisitions. In Verizon's filing for the third quarter of 2018, it cited $913 million in charges related to "product realignment" attributable to shutting down go90. In September 2018, Verizon laid off 50 employees in the Content Operations group managed by Brian Angiolet and eliminated the group. Ivana Kirkbride and Richard Tom were among the departing employees.
At least two of the initiatives launched by Verizon Hearst Media Partners—Seriously.TV and Rated Red—were shuttered in 2017 and 2018 respectively. In 2018, AwesomenessTV was sold to Viacom for $50 million—a fraction of Verizon's $650 million valuation. Digiday reported that the company had depended strongly on content investments by Verizon for around 40% of its revenue, and that there had been animosity within the venture due to its majority partner DreamWorks Animation being acquired by a subsidiary of Comcast—a direct competitor to Verizon. Comcast also did not believe that AwesomenessTV aligned well with its other digital media investments, such as BuzzFeed and Vox Media. In June 2021 as part of its upcoming IPO, BuzzFeed announced that it would acquire Complex Media from Verizon Hearst Media Partners.
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