Implementing Virtual Reference Services

 ( Book Product ) 

Social web technologies present an often confusing array of options for answering user reference questions

• Implementing Virtual Reference Services available on April 17 2018 from VitalSource for itemprop="offers" target="_external" title="" itemscope itemtype="http://schema.org/Offer">56.0
  
• ISBN bar code 9781555709518 ξ1 registered April 17 2018
  
• Product category is Book

• Sku # 9781555709518
  

Applying 20 years’ experience as a reference librarian working through the development of virtual reference and the integration of new tools and technologies into the industry, Thomsett-Scott lays out how libraries are using vendor services such as LibraryH3lp, LibAnswers, and Text a Librarian, as well as free tools like Twitter and Google Voice for their reference needs. Practitioners offer details on virtual reference services such as Twitter Search, instant messaging services such as Google Voice and Chat, and collaborative services such as My Info Quest.

^ Implementing Virtual Reference Services VitalSource. ISBN 9781555709518 (revised Apr 2018)