It offers a theoretical framework and ideas for future research, and features special chapter 'insight boxes' that recount different approaches to problems from various multinational corporations.Information Overload:Focuses on key definitions and challenges of information overload for both communicators and organizationsDetails a variety of technical and human-centered strategies for addressing the deluge of dataPresents effective solutions tried at IBM, Xerox, and Harris CorporationExamines the effects of culture as well as that of color, visual form, text, and end-user documentationOffers an engineering perspective on the technologies available for dealing with information overloadInformation Overload also serves as a first-rate survival manual for researchers in academia, practicing engineers, technical communicators, and managers and professionals at all levels of profit and nonprofit organizations.
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