How to achieve breakthrough performance by 'leading with love'! * *Join Ken Blanchard (The One Minute Manager) and former Southwest Airlines President Colleen Barrett in a remarkable conversation about leadership, love, and performance. *Why leading with love works so well, how to do it, and how to sustain it. *Why leading with love is NOT soft management! *Foreword by Herb Kelleher, Southwest's legendary founder. Once, there was a remarkable person who led with love. Her company succeeded where its competitors struggled. Its customers were loyal, its employees loved to work there, and it was profitable year after year, for decades. This loving leader began her career as an executive secretary, yet the company's founder chose her to succeed him as president. When asked why, he said, 'Because she knows how to love people to success.' She is Colleen Barrett, President Emeritus of Southwest Airlines. Lead with LUV* is an extraordinary, wide-ranging conversation between Barrett and the legendary Ken Blanchard, author of The One Minute Manager. Drawing on personal experience, Barrett and Blanchard reveal why leading with love is the most powerful way to lead and why it can help you achieve truly amazing levels of performance. Discover: * *What 'love' really means in the organizational context. *Why leading with love is not 'soft' management! *How to use redirection and tough love to handle inappropriate behavior or performance. *Why 'servant leadership' is love in action, and how to make it work. *When leading with love means telling your customer he's wrong. *How to build the compelling vision and culture that sustains leadership with love. *LUV is the New York Stock Exchange symbol of Southwest Airlines. Ken Blanchard has had an extraordinary impact on the day-to-day management of millions of people and companies. He co-authored the blockbuster bestseller The One Minute Manager® and bestsellers Raving Fans and Gung Ho! He is chief spiritual officer of The Ken Blanchard Companies, an international management training and consulting firm. Colleen Barrett is President Emeritus of Southwest Airlines. As President, she oversaw management, leadership, and budgeting for Marketing, Communications, People, Customer Relations, Employee Relations, Reservations, Security, and the Executive Office.
^Colleen Barrett (2015). Lead with LUV: A Different Way to Create Real SuccessISBN 9780137039746 (revised Oct 2015)
^Lead with LUV : A Different Way to Create Real Success by Colleen Barrett and Kenneth H. Blanchard (2010, Hardcover)ISBN 9780137039746 (revised Apr 2018)
If there's one thing that can be said about Ken Blanchard, it's that he's consistent throughout his books, both in style and content. "Lead with LUV" contains more of his people centered management advice delivered in a chatty manner and peppered with lots of stories. This isn't a bad thing. It's just what I've come to expect (and appreciate) from Blanchard."Lead with LUV" is essentially a 150 page dialogue between Blanchard and Colleen Barrett, former President of Southwest Airlines. LUV is Southwest's sy..
The most important thing to know when looking at buying this book is that it is NOT a how-to book on helping your own company become friendly and fun like Southwest Airlines. Rather, it is a straightforward transcript of a conversation between Southwest president Colleen Barrett and motivational author Ken Blanchard. It is not even Ken interviewing Colleen (although that is what it purports to be). Instead, Ken spends just as much time promoting his own books and talents as talking to her, and his words are..
QUICK SUMMARY: Have you heard of "Servant Leadership"? In the corporate, business world? Chances are, the answer is, "No." But this extremely easy-to-read, conversational book between Ken Blanchard and the former head of Southwest Airlines, Colleen Barrett, describes what Servant Leadership is, how it's put into practice at Southwest Airlines, and how you can implement Servant Leadership at whatever role or position you have in your company. Highly recommended!Background: In 2009, I completed my gradu..
