Teach students how to improve their leadership abilities and develop an understanding of high-performance teams and employee empowerment. Practical information prepares them to put quality management tools into action to enhance guest service and increase profitability. Information and exhibits have been updated throughout the text, and a new chapter on ethics has been added.
^Judy Z. King (2012). Leadership and Management in the Hospitality IndustryISBN 9780133076912 (revised Oct 2019)
^Woods, Robert H.; King, Judy Z.; Sciarini, Michael S.; American Hotel & Lodging Educational Institut (2015). Leadership and Management in the Hospitality Industry with Answer Sheet (EI), Educational Institute. BiggerBooks. ISBN 9780133076912 (revised Feb 2024)
^ (2013). Leadership and Management in the Hospitality Industry with Answer Sheet (EI)ECampus. ISBN 9780133076912 (revised Oct 2019)