Kitchenaid KPRA Pasta Roller and cutter for Spaghetti and FettuccineKitchenaid KPRA Pasta Roller and cutter for Spaghetti and Fettuccine available on February 02 2020 from Amazon for 129.99
The rollers stopped rolling, so I called Kitchen Aid who explained that they do not service these attachments and the warranty had expired (a warranty of merely one year for a piece of equipment made from several pounds of steel is frankly a bit suspicious).
Know this: after 12 short months of use, no matter what happens to the product, your only option is to throw it away and buy a new one.
With that understanding, I decided that there would be no harm in taking it apart to figure out what was wrong, and was SHOCKED by what I found...
Not only is this product difficult to fix, but it is very clearly DESIGNED TO FAIL. While I know this to be an issue with cheap appliances and electronics of all varieties, I did not expect it to be an issue with Kitchen Aid, nor did I expect it in a one hundred dollar accessory made from several pounds of steel, brass, and aluminum.
The issue is so substantial that I would be surprised if someone could even...Read more
The rollers stopped rolling, so I called Kitchen Aid who explained that they do not service these attachments and the warranty had expired (a warranty of merely one year for a piece of equipment made from several pounds of steel is frankly a bit suspicious).Know this: after 12 short months of use, no matter what happens to the product, your only option is to throw it away and buy a new one.With that understanding, I decided that there would be no harm in taking it apart to figure out what was wrong, and was SHOCKED by what I found...Not only is this product difficult to fix, but it is very clearly DESIGNED TO FAIL. While I know this to be an issue with cheap appliances and electronics of all varieties, I did not expect it to be an issue with Kitchen Aid, nor did I expect it in a one hundred dollar accessory made from several pounds of steel, brass, and aluminum.The issue is so substantial that I would be surprised if someone could even...Read more