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Dance clubs ruled the night life, leisure suits were the fad of the day and the thumping beat of the music could be seen and heard everywhere. It created a whole new culture and provided a new lease on life for many artists who had faded from the charts on..
Now, in an expanded and updated Third Edition version of The Art of Service''s book in accordance with the release of Part 3 of the standard, ''Guidance on scope definition and applicability of ISO/IEC 20000-1'', the authors o..
Now, in an expanded and updated Fourth Edition of The Art of Service''s book, in accordance with the newly revised editions of Part 1 & 2 of the ISO/IEC 20000 Standard, ''Service management system requirements'' and '&apo..
ISO/IEC 20000 is the international, independent standard for quality in IT Service Management. A standard that enables organizations to prove the quality of IT Services to clients, and to build and maintain an IT Service Management System that meets the in..
ISO/IEC 20000 25 Success Secrets is not about the ins and outs of ISO/IEC 20000. Instead, it answers the top 25 questions that we are asked and those we come across in our forums, consultancy and education programs. It tells you exactly how to deal with th..
It brings ISO/IEC20000 Part 1 and Part 2 within reach of a vast international audience by providing the key elements of this important standard in a short, easy to read format:• it promote the awareness and the acceptability of ISO/IEC 20000 Part 1 and P..
Now, in an expanded and updated version of The Art of Service's book, the authors once again present a step-by-step guide to ISO/IEC 20000.The aim of ISO 20000 is to provide a common reference standard for any enterprise offering IT services to internal or..
It brings ISO/IEC 20000-1: 2011within reach of a vast international audience by providing the key elements of this important standard in a short, easy to read Pocket Guide:
. it promote the awareness and the acceptability of ISO/IEC 20000-1: 2011as a valid..
Now, in an expanded and updated version of The Art of Service''s book, the authors once again present a step-by-step guide to ISO/IEC 20000.
The aim of ISO 20000 is to provide a common reference standard for any enterprise offering IT services t..
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Directed by Michael Caton-Jones. From the Tobias Wolff book. Format: DVD Color: Color Rating: R Genre: Drama Runtime: 115 Year: 1993 Director: Michael Caton-Jones
Compete against other skiers on tracks that wind through wonderful wintery landscapes under the shadow of snow capped mountains. Tuck to increase your speed in the steep sections of the course and hold your breath as you fire on the shooting range to ensur..
Life Support Queen Latifah, Wendell Pierce Format: DVD Color: Color Rating: Not Rated Genre: Drama Year: 2007 Release Date: 2007-08-07 Director: Nelson George Star 1: QUEEN LATIFAH
