The Panel switch was named for its tall panels which consisted of layered strips of terminals. Between each strip was placed an insulating layer, which kept each metal strip electrically isolated from the ones above and below. These terminals were arranged in banks, five of which occupied an average selector frame. Each bank contained 100 sets of terminals, for a total of 500 sets of terminals per frame. At the bottom, the frame had two electric motors to drive sixty selectors up and down by electromagnetically controlled clutches. As calls were completed through the system, selectors moved vertically over the sets of terminals until they reached the desired location, at which point the selector stopped its upward travel, and selections progressed to the next frame, until finally, the called subscriber's line was reached.
By 1910, the design of the Rotary system had progressed farther and internal trials employed it at Western Electric as a private branch exchange (PBX). However, by 1912, the company had decided that the panel system showed better promise to solve the large-city problem, and delegated the use of the Rotary system for use in Europe to satisfy the growing demand and competition from other vendors there, under the management and manufacture by the International Western Electric Company in Belgium.
After a trial installation as a PBX within Western Electric in 1913, Panel system planning commenced with design and construction of field trial central offices using a semi-mechanical method of switching, in which subscribers still used telephones without a dial, and operators answered calls and keyed the destination telephone number into the panel switch, which then completed the call automatically.B. Gherardi, H.P. Charlesworth, , Bell Telephone News 9 (9), p14 (April 1920)
These first panel-type exchanges were placed in service in Newark, New Jersey,
The first fully machine-switching Panel systems using common control principles were the Douglas and Tyler exchanges in Omaha, Nebraska, completed in December 1921. Subscribers were issued new telephones with dials, that permitted the subscriber to place local calls without operator assistance. This installation was followed by the first installations in the eastern region in the Sherwood and Syracuse-2 central offices in Paterson, New Jersey, in May and July 1922, respectively.New York Telephone Co., Telephone Review, Vol 14(1) January 1923 The storied Pennsylvania exchange in New York City was cut-over to service in October 1922.Bell Laboratories Record 30(1) p.12, Historic Firsts: Lettered Dial (January 1950)
Most Panel installations were replaced by modern systems during the 1970s. The last Panel switch, located in the Bigelow central office in Newark, was decommissioned by 1983. p.22
Dial tone confirms to the subscriber that the system is ready for dialing. Depending on the local numbering system, the sender required either six or seven digits in order to complete the call. As the subscriber dialed, in the sender counted and stored the digits for later usage. As soon as the two, or three digits of the office code were dialed and stored, the sender performed a lookup against a translator (early-type) or decoder (later-type). The translator or decoder took the two or three digits as input, and returned data to the sender that contained the parameters for connecting to the called central office. After the sender received the data provided by the translator or decoder, the sender used this information to guide the district selector and office selector to the location of the terminals that would connect the caller to the central office where the terminating line was located. The sender also stored and utilized other information pertaining to the electrical requirements for signaling over the newly established connection, and the rate at which the subscriber should be billed, should the call successfully complete.
On the district or office selectors themselves, idle outgoing trunks were picked by the "sleeve test" method. After being directed by the sender to the correct group of terminals corresponding to the outgoing trunks to the called office, the selector continued moving upward through a number of terminals, checking for one with an un-grounded sleeve lead, then selecting and grounding it. If all the trunks were busy, the selector hunted to the end of the group, and finally sent back an Reorder tone. There was no provision for alternate routing as in earlier manual systems and later more sophisticated mechanical ones.
Once the connection to the terminating office was established, the sender used the last four (or five) digits of the telephone number to reach the called party. It did so by converting the digits into specific locations on the remaining incoming and final frames. After the connection was established all the way to the final frame, the called party's line was tested for busy. If the line was not busy, the incoming selector circuit sent ringing voltage forward to the called party's line and waited for the called party to answer their telephone. If the called party answered, supervision signals were sent backwards through the sender, and to the district frame, which established a talking path between both subscribers, and charged the calling party for the call. At this time, the sender was released, and could be used again in service of an entirely new call. If the called subscriber's line was busy, the final selector sent a busy signal back to the called party to alert them that the caller was on the phone and could not accept their call.
The panel system was designed to connect calls in a local metropolitan calling area. Each office was assigned a two- or three-digit office code, called an office code, which indicated to the system the central office in which the desired party was located. Callers dialed the office code followed by the station number. In larger cities, such as New York City, dialing required a three-digit office code, and in less-populated cities, such as Seattle, WA and Omaha, NE, a two-digit code. The remaining digits of the telephone number corresponded to the station number, which pointed to the physical location of the subscriber's telephone on the final frame of the called office. For instance, a telephone number may be listed as PA2-5678, where PA2 (722) is the office code and 5678 is the station number.
In areas that served party lines, the system accepted an additional digit for party identification. This allowed the sender to direct the final selector not only to the correct terminal, but to ring the correct subscriber's line on that terminal. The panel system supported individual, 2-party, and 4-party lines.
Supervision (line signaling) was supplied by a District circuit, similar to the cord circuit that plugged into a line jack on a switchboard. The District circuit supervised the calling party, and when the calling party went on-hook, it released the ground on the sleeve lead, thus releasing all selectors except the final, which returned down to their start position to make ready for further traffic. The final selector circuit was not supervised by the district circuit, and only returned to normal once the called party hung up. Some District frames were equipped with the more complex supervisory and timing circuits required to generate coin collect and return signals for handling calls from .
Many of the urban and commercial areas where Panel was first used had message rate service rather than flat rate calling. For this reason the line finder had a fourth wire known as the "M" lead. This enabled the District circuit to send to control the subscriber's message register. The introduction of direct distance dialing (DDD) in the 1950s required the addition of automatic number identification equipment for centralized automatic message accounting.
The terminating section of the office was fixed to the structure of the last four digits of the telephone number, had a limit of 10,000 phone numbers. In some of the urban areas where Panel was used, even a single square mile might have three or five times that many telephone subscribers. Thus the incoming selectors of several separate switching entities shared floor space and staff, but required separate incoming trunk groups from distant offices. Sometimes an Office Selector Tandem was used to distribute incoming traffic among the offices. This was a Panel office with no senders or other common control equipment; just one stage of selectors and accepting only the Office Brush and Office Group parameters. Panel Sender Tandems were also used when their greater capabilities were worth their additional cost.
The use of senders provided advantages over the previous direct control systems, because they allowed the office code of the telephone number to be decoupled from the actual location on the switching fabric. Thus, an office code (for example, "722") had no direct relationship to the physical layout of the trunks on the district and office frames. By the usage of translation, the trunks could be located arbitrarily on the physical frames themselves, and the decoder or translator could direct the sender to their location as needed. Additionally, because the sender stored the telephone number dialed by the subscriber, and then controlled the selectors itself, there was no need for the subscriber's dial to have a direct-control relationship to the selectors themselves. This allowed the selectors to hunt at their own speed, over large groups of terminals, and allowed for smooth, motor controlled motion, rather than the staccato, momentary motion of the step-by-step system.
The sender also provided fault detection. As it was responsible for driving the selectors to their destinations, it was able to detect errors (known as trouble) and alert central office staff of the problem by lighting a lamp at the appropriate panel. In addition to lighting a lamp, the sender held itself and the selectors that were under its control out of service, which prevented their use by other callers. Upon noting the alarm condition, staff could inspect the sender and its associated selectors, and resolve whatever trouble occurred before returning the sender and selectors back to service.
When the sender's job was complete, it connected the talk path from the originating to the terminating side, and dropped out of the call. At this time, the sender was available to handle another subscriber's call. In this way, a comparatively small number of senders could handle a large amount of traffic, as each was only used for a short duration during call setup. This principle became known as common control, and was used in all subsequent switching systems.
As the selectors were driven upwards by the motors, brushes attached to the vertical selector rods wiped over commutators at the top of the frame. These commutators contained alternating segments serving as insulators or conductors. When the brush passed over a conductive segment, it was grounded, thereby generating a pulse which was sent back to the sender for counting. When the sender counted the appropriate number of pulses, it cut the power to the solenoid in the terminating office, and caused the brush to stop at its current position.
Calls from one panel office to another worked very similarly to calls within an office by use of revertive pulse signalling. The originating office used the same protocol, but inserted a compensating resistance during pulsing so its sender encountered the same resistance for all trunks. Revertive Pulsing Patent #US3875346 A, 1975 This is in contrast to more modern forms of forward pulsing, where the originating equipment will directly outpulse to the terminating side the information it needs to connect the call.
Panel was initially installed in cities where many stations still used manual (non-dial) service. For compatibility with manual offices, two types of signaling were supported. In areas with mostly machine switches and only a few manual switchboards, Panel Call Indicator (PCI) signaling transmitted the called number to the "B" Board Machine Incoming operator, which lit lamps on the operator's desk at the terminating manual office. The lamps illuminated digits on a display panel corresponding to the number dialed. The manual operator connected the call to the appropriate jack, and then repeated the process for the next incoming call. In areas with mostly manual switches, the Call Annunciator signaling system was used to avoid installing lamp panels at every operator station. The Call Annunciator used speech recorded on strips of photographic film to verbally announce the called number to the answering operator.
PCI signaling continued to be used for tandem purposes, decades after its original need had disappeared. In the 1950s, auxiliary senders were added for storing more than eight digits, and sending by multi-frequency (MF) signaling for direct distance dialing (DDD).
Calls from manual offices to panel offices required the "A" board, or outgoing operator, to request the number from the caller, connect to an idle trunk to the distant exchange, and relay the desired number to the B Board Manual Incoming Call operator, who keyed it to the Panel machine for setting up the incoming and final frames to the called telephone number.
Another important improvement involved a fundamental change in the electrical logic of the switching system. The Panel originally shipped in a ground cut-off (GCO) configuration, wherein the cut-off relay had ground potential on one side of its winding at all times. A busy line condition was indicated by -48 volt battery applied to the other side of the cut-off relay winding, and thus at the sleeve lead. This would be detected by the final selector as it hunted over the terminals. Starting in 1929, all newer panel systems were deployed as battery cut-off (BCO) systems.
The line finder was also improved during the system's lifetime. Originally, the line finder frame had a capacity of 300 lines each, and used 15 brushes (vertical hunting segments) on each rod. This was intended to reduce hunting time as there were more brushes hunting over a shorter distance. As these line finders went into service, however, it became evident that 15 brushes on each vertical selector rod were quite heavy, and needed springs and pulleys at the top of the frame to compensate for their mass. Later line finders used 10 brushes and rearranged the layout to accommodate 400 lines per line finder frame. This increased capacity while eliminating the need for compensating equipment.
Western Electric estimated that the design changes of 1925 to 1927 accounted for a 60% reduction in overall costs for the Panel system.
The following table presents early major panel system upgrades:
1920 | Line Switch (200-type) | Sender Selector | 22 | Translator | GCO |
1920 | 300 pt line finder | Sender Selector | 22 | Translator | GCO |
1924 | 400 pt line finder | Sender Selector | 22 | Translator | GCO |
1926 | 400 pt line finder | Rotary Link | 44 | Translator | GCO |
1927 | 400 pt line finder | Panel Link | 100 | Translator | GCO |
1928 | 400 pt line finder | Panel Link | 100 | Decoder | GCO |
1929 | 400 pt line finder | Panel Link | 100 | Decoder | BCO |
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