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Front Office
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ISBN 9781136401992
REGISTERED: 11/05/17
UPDATED: 12/03/20
Front Office

Designed for all students of hospitality and tourism management, the second edition of this best selling text gives a modern approach to front office operations and management using realistic scenarios set in the hotel environment Key features of this essential text: · user-friendly style of writing and accessible page layout enables students to use it as a reference book as well as a textbook · updated in the light of recent developments such as global distribution systems and the internet · greater focus on increasing yield and expansion of vital management aspects such as staffing and equipment · additional extended, practical exercise material


Specifications
  • Front Office available on August 27 2018 from VitalSource for Https://www.vitalsource.com/textbooks?term=9781136401992&duration=90&cjsku=9781136401992R90" itemprop="offers" target="_external" title="" itemscope itemtype="http://schema.org/Offer">23.58
  • ISBN bar code 9781136401992 ξ2 registered August 03 2016
  • ISBN bar code 9781136401992 ξ1 registered September 22 2015
  • Product category is Book

  • # 9781136401992R90

Front Office reflects the importance of different features of the receptionist's work and is divided into four main sections: · Procedural aspects · Dealing with people · Increasing yield · Management aspects Front Office is ideal for GNVQ/ BTEC students, those taking the professional exams of the HCIMA, and for undergraduates and postgraduates studying hospitality and tourism management and all relevant executive courses.


References
    ^ (2010). Front Office (revised Nov 2015)
    ^ Front Office VitalSource. (revised Aug 2018)

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