I'm glad I read the reviews to see why this oven was rated so low. The common complaint was that the controls were confusing.... I decided to go with it anyway (living in Guatemala the other choices weren't what I wanted) and I'm glad I did and didn't settle on another due to higher ratings. Great oven. The temperature is dead on accurate with a good oven thermometer I own and it really isn't all that much of a mind blower to get perfe..