Building and Managing a Web Services Team By Nancy Cox "I wish I had a copy of this book before we launched the AT&T Website in 1994. Ms. Cox has done a masterful job of laying out the requirements and detailing the steps in plain English to plan, execute and manage a Web service for any company or business. She does this without getting caught up in technical jargon or entangled in the almost religious debates over whose browser, server, software or network is better.