Jabra GN1000 Remote Handset Lifter for Deskphone (Office Product)

I've already replaced this item once. I love the headset but the lifter is weird. My second unit failed today ... just like the first one did: it just quit working. So I started to do research on Google related to problems with it. I also remembered seeing reviews on Amazon prior to our original purchase so I came back and read the three that were already attached to this procuct. I was amazed at the July 2007 review that said GN Netcom tech support said to tap the unit on the side. I did and it worked! Needless to say, I laughed right out loud! Evidently a sensor inside the unit is poorly engineered so that every once in awhile it hits a dead spot. A little "bang" on the unit either wakes up the unit or gets the sensor off its dead spot. Go figure. This item has been around for awhile too, so I'm surprised it hasn't been reengineered. Sounds like an insert should be put with the operating instructions saying, "If unit stops working, bang it on its side."...Read more