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   » » BarcodeComment: Unit-fiskars-design-downspout-issue-downspouts-4258332413

Leaks if you have 2x3 downspouts like most of us, May 19, 2010

I only have a few days and one rain storm to go by but I have an issue with the design of this unit. Many folks have 2X3 downspouts for which Fiskars has provided adapters. Unfortunately, they are not engineered to fit inside of the downspout as it runs below the unit. The unit actually is installed on the outside of the bottom downspout. This virtually guarantees leakage as the water that is not diverted to the rain barrel moves along the sides of the Fiskars unit and comes out in rivlets all along the connection. A call to Fiskars confirmed the design flaw with a suggestion to add caulk. Initial call to customer service was rude, indicating that none of them leaked. Engineering only agreed to notify design of the issue. Too bad as the unit has promise. If it need caulk they should say so and provide it.

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I only have a few days and one rain storm to go by but I have an issue with the design of this unit. Many folks have 2X3 downspouts for which Fiskars has provided adapters. Unfortunately, they are not engineered to fit inside of the downspout as it runs below the unit. The unit actually is installed on the outside of the bottom downspout. This virtually guarantees leakage as the water that is not diverted to the rain barrel moves along the sides of the Fiskars unit and comes out in rivlets all along the connection. A call to Fiskars confirmed the design flaw with a suggestion to add caulk. Initial call to customer service was rude, indicating that none of them leaked. Engineering only agreed to notify design of the issue. Too bad as the unit has promise. If it need caulk they should say so and provide it.
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My original one star review is below. Since then, out of pure stubbornness, I've made this device work properly. I went to a local downspout/rain gutter manufacturer and purchased 3" square downspout. It's used for commercial applications, not residential, I'm told, and isn't available at any home improvement stores, not here anyway. With a little reshaping of the receiving end of the 3" downspout, the bottom end of the Fiskars diverter can be made to fit snugly inside the tubing, which means that your rainwater will stay contained and not leak out all around the edges. Of course, this means that you're also committed to using 3" downspouting from the end of the Fiskars to the end of your run, and the stuff is not cheap, but it works the way it should if the Fiskars had been designed properly in the first place. It works great, in fact. If you can't find 3" downspouting in your area, of if you're not willing to spend that much money, or to cut, bend and reshape metal, then my one star...
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I did a lot of research before buying a diverter, and am still happy with this one. It does what it's supposed to do - divert rain from the downspout to a rain barrel until the barrel is full, then automatically send everything down the spout. Installation was rather easy and the quality seems fine for what it is. I like the fact that you can hook up a barrel on either side - or both! I hid my barrel around the corner so it's on the back side of my garage and out of sight, and used less than half the supplied hose. Here are a few improvements I would recommend, however:- The ports on either side of the unit for connecting hoses are split down the middle. I assume this is to increase flexibility, making it easier to attach the included hose. However, this also means that it leaks a bit. One layer of waterproof tape around the outside took care of this. Changing the design to use a barbed fitting would make more sense.- I used this with the 2x3" downspout...
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