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   » » BarcodeComment: Router-linksys-cisco-support-money-wanted-1550454402

Cisco-Linksys BEFSR81 Cable/dsl Router with 8-PT Switch (Personal Computers)

1.0 out of 5 stars
  
I purchased this item two short years ago. Back then it was $80. It had only been about a year since they put out latest firmware upgrade. I thought all was well.

Turns out, it was the last firmware they ever planned to put out. When I received a new modem this week, I noticed my internet wouldn't behave properly when hooked to the router. Cisco-Linksys wanted money for providing support. (A fact they mentioned after they took down my contact details... Can't wait to see how that pans out.) When I declined, they attempted to sell me a new router to replace my "legacy" device. No thanks.

Essentially, they wanted more money for a device they KNEW was "end of life". I have to question if I had paid, and they didn't get it working for me, what would've happened regarding a refund.

I ordered this for the cost of a single Cisco-Linksys support call:
TP-Link TL-R860
http://www.amazon.com/gp/product/B003CFATSS/ref=oh_details_o00_s00_i00...Read more

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   I purchased this item two short years ago. Back then it was $80. It had only been about a year since they put out latest firmware upgrade. I thought all was well.Turns out, it was the last firmware they ever planned to put out. When I received a new modem this week, I noticed my internet wouldn't behave properly when hooked to the router. Cisco-Linksys wanted money for providing support. (A fact they mentioned after they took down my contact details... Can't wait to see how that pans out.) When I declined, they attempted to sell me a new router to replace my "legacy" device. No thanks.Essentially, they wanted more money for a device they KNEW was "end of life". I have to question if I had paid, and they didn't get it working for me, what would've happened regarding a refund.I ordered this for the cost of a single Cisco-Linksys support call:TP-Link TL-R860http://www.amazon.com/gp/product/B003CFATSS/ref=oh_details_o00_s00_i00...Read more
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