 | Author: V. Nishida (San Francisc.. | I usually don't write reviews but I had to for this purchase as there aren't many reviews for this really great phone. I've spent a great deal of time researching 2-line phones and all the various features for my small business. I even tried a few of the big brand name phones before I ended up with this one. I tried the Panasonic DECT 6.0 2-line comparable phone, which has no caller ID when you're on one line and another call comes in. Then I tried the Uniden DECT 6.0 2-line comparable phone, which has awful sound quality and a piercing echo sound when you speak into the phone. I was apprehensive about this RCA phone since there weren't any reviews but tried it anyway because of all the features. I'm so glad I did -- it's the best phone I've tried and/or read about so far.Pros:Set up was easyDND/privacy (rare to find this on a 2-line phone)Caller ID - easy to access and see (with the panasonic you had to hit 3 buttons to access)Call waiting...Read more | 5 |