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BarcodeComment: Kaspersky-support-kis-2012-computer-contact-773092785
Good product with no support, January 28, 2012
Kaspersky Internet Security 2012 - 3 Users [Old Version]
Kaspersky Internet Security 2012 SoftwareThis is one of the top internet security products currently on the market and yet I am very disappointed by Kaspersky.The installation was without problems and the protection is very good. The real problem is with Kaspersky support. I had purchased KIS 2011 with 3 users and upgraded it free to KIS 2012. The product was installed on 2 computers. After couple of months of using KIS 2012, I had to do a clean install of one computer. I was not able to activate KIS 2012 again. Somehow Kaspersky has decided that the "Number of activations using this activation code has been exceeded". I opened a support case and tried to contact somebody from Kaspersky support to help me. No answer in 3 weeks even after multiple contact attempts and an escalation to a manager. Contacting Kaspersky live chat is like talking with a computer. You get only useless answers.I have seen similar complains here on Amazon too. It seems that this company is just ignoring his customers. So, what is the...
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| Author: ROR - See all my review.. | This is one of the top internet security products currently on the market and yet I am very disappointed by Kaspersky.The installation was without problems and the protection is very good. The real problem is with Kaspersky support. I had purchased KIS 2011 with 3 users and upgraded it free to KIS 2012. The product was installed on 2 computers. After couple of months of using KIS 2012, I had to do a clean install of one computer. I was not able to activate KIS 2012 again. Somehow Kaspersky has decided that the "Number of activations using this activation code has been exceeded". I opened a support case and tried to contact somebody from Kaspersky support to help me. No answer in 3 weeks even after multiple contact attempts and an escalation to a manager. Contacting Kaspersky live chat is like talking with a computer. You get only useless answers.I have seen similar complains here on Amazon too. It seems that this company is just ignoring his customers. So, what is the... | 20 | |
| Author: Andrea Polk "Savvy Sleut.. | I received Kaspersky Internet Security 2012 from the Amazon Vine Reviewer Program. Because I received the 3-license version I installed it on two PC's: desktop running Vista 32-bit and a desktop running Windows 7 64-bit.I had planned on also installing it on an XP desktop as this software gives you one code to license 3 machines for 1 year, however that is being old and fussy upon this writing and may need to die a natural death, thus I may have to install Kaspersky on yet another Win 7 machine instead. I will update this review after the third install.**Note that this software works with 32 and 64-bit Windows OS's Vista, XP and 7, but doesn't support Mac.**The Positives:Installation on both machines was easy, but much quicker on the Windows 7 machine. Probably more about the OS than this software. On both the Vista and Win 7 PC's the system moved quicker than with other antivirus' used before - Trend Micro on one and Kaspersky Pure on the... | 22 | |
| Author: Method2Madness "Alex" (H.. | Installation & First Impression:*****************************Installation of KIS 2012 was quite speedy. At the beginning of the installation process the program looked for any conflicting security programs that were already installed and to my surprise, it actually found remnants of Microsoft Security Essentials that I had previously uninstalled. After this was cleared up, it was a simple case of activating the product online and viola!, I was up and running. Albeit needing a definition update.Once KIS was up and running I downloaded the latest update, which took quite a while, and then gave it a quick scan. As this is the first 2012 malware product I've looked at thus far, it is difficult to be objective as to how Kaspersky's latest will compare with others that are released in the latter part of the year, but my initial impression is quite positive. KIS 2012 is jam-packed full of all the features that you would expect to see in such a program and definitely... | 143 | |
