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   » » BarcodeComment: Hose-grizzly-customer-realized-error-attachments-1591455394

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Mr. Nozzle M-300-SB 12-Feet Wet/Dry Vacuum Hose with Coupling Mr. Nozzle M-300-SB 12-Feet Wet/Dry Vacuum Hose with Coupling available on November 11 2015 from Amazon for 32.47
5.0 out of 5 stars
  
This is a high quality, flexible hose and a much improved alternative to the cheap plastic hose that came with my Craftsman. The only problem with it is that it uses 1 1/2" attachments which aren't readily available to the consumer.
But the real story here is Grizzly's attitude toward customer service. They had the incorrect picture on the site (since fixed) that misled me into believing that it was the hose that had attachments. The part number was correct, though, and when I received the hose I realized my mistake. When Amazon invited me to comment on the sale I mentioned the error, but still gave Grizzly 4 stars for smooth transaction and quick shipment. Within 2 hours I had email from Grizzly saying that they had realized their error and that they were shipping me the merchandise shown in the picture. I was stunned. This was far beyond anything that they could reasonably be expected to do.
I have always been a satisfied Grizzly customer, but now I guess I'm a...Read more

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Topic Title Summary Views
   This unique extension hose is the perfect accessory for my wet/dry vac. It comes with a cuff attachment which attaches to the Mr. Nozzle Wet/Dry Vac's Tool Kit for an even greater reach. Mr. Nozzle suggests that a 36ft. extension is the maximum reach for a standard wet/dry vac without deleting the suction power and I have found that the vac's ability is not hampered by the 36ft. reach. I really appreciate the ability to station my vac without having to manipulate it in all directions when in use.
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   This is a high quality, flexible hose and a much improved alternative to the cheap plastic hose that came with my Craftsman. The only problem with it is that it uses 1 1/2" attachments which aren't readily available to the consumer.But the real story here is Grizzly's attitude toward customer service. They had the incorrect picture on the site (since fixed) that misled me into believing that it was the hose that had attachments. The part number was correct, though, and when I received the hose I realized my mistake. When Amazon invited me to comment on the sale I mentioned the error, but still gave Grizzly 4 stars for smooth transaction and quick shipment. Within 2 hours I had email from Grizzly saying that they had realized their error and that they were shipping me the merchandise shown in the picture. I was stunned. This was far beyond anything that they could reasonably be expected to do.I have always been a satisfied Grizzly customer, but now I guess I'm a...Read more
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