upcScavenger
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Barcode: 0048894558498
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BarcodeComment: Days-email-return-item-wrong-time-709753114
I placed my order with True Value and it took 13 days for delivery of a wrong, lesser-priced item. My email (forwarded by Amazon) was answered promptly with a promise to email me a prepaid, return shipping label for a full refund. 20 days later, I emailed True Value a second time, resulting in a prompt email of the promised return label. Six days after FedEx delivered the return, my account was credited. Elapsed time ... 48 days.
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| Topic Title | Summary | Views | |
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| Author: Gary Walters (Akron, OH).. | I placed my order with True Value and it took 13 days for delivery of a wrong, lesser-priced item. My email (forwarded by Amazon) was answered promptly with a promise to email me a prepaid, return shipping label for a full refund. 20 days later, I emailed True Value a second time, resulting in a prompt email of the promised return label. Six days after FedEx delivered the return, my account was credited. Elapsed time ... 48 days. | 5 | |
