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Barcode: 811726015564
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BarcodeComment: 2011-support-however-their-stock-couldnt-2780321342
Battery failed in less than 60 days and manufacturer refuses to honor warranty, December 7, 2011
Jawbone JAMBOX Wireless Bluetooth Speaker - Black Diamond - Reta..
Jawbone JAMBOX Wireless Bluetooth Speaker (Black Diamond)On 8 Oct 2011, I received a Jawbone Jambox Bluetooth speaker as a gift, which my husband purchased for me on 6 Oct 2011 from Amazon. It was a great product, with good sound clarity. I was very impressed with the speaker's range and capabilities, although I did feel the usability left a few things to be desired. However, I had a problem in that it didn't seem to hold a charge. I contacted Jawbone's support via e-mail (form on their website) on 29 Nov 2011 for assistance. Unlike many other support services, their agent seemed to be truly reading my e-mails and not just scanning for keywords and sending form responses. However, once we got to the point that we determined an RMA was in order, support informed me that they were "out of stock" and couldn't promise when they'd have a replacement unit in stock. They said I could send my unit in but they couldn't tell me when I'd get a replacement. They could not even give me a range, e.g., 4-6 weeks, 2-3 months.However, at...
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| Author: Seth Kahan (Washington, .. | I originally wrote a review entitled, "Monstrously dissatisfied." Out of the box, my Jawbone Jambox sounded horribly distorted when playing my laptop's music. Before returning it I searched the web one more time to see if there was anything that could be my fault and found a useful thread called, "Terrible Sound Quality" (link below) on Jawbone's site. There I discovered that my Apple MacBook Air had two different drivers and the wrong one was selected, not that I was prompted at any point in the installation by either Jawbone or Apple. I also read that no one knew how to select the right driver on my operating system, Snow Leopard 10.6. With a little poking around I figured it out and now I think the Jambox is behaving the way it's supposed to.I give the Jambox 4 stars because: (a) it does a good job as a bluetooth speakerphone with my iPhone, improving a bit on the iPhone's capacity to do that job itself. I used it in my hotel room while it was charging, right... | 41 | |
| Author: Steeler Nation "Peter" (.. | I decided to try out this highly rated bluetooth speaker for my iPad and iPhone and was shocked at its ease of use, sound quality, small footprint, portability and long battery life. I liked the choice of colors which makes these small speakers standout and easy to spot. When I first opened the package, I was pleased that the company included several high quality cords including both short and long micro USB cords for recharging and computer synching, charge adapter, and a tangle-free audio cord for non-bluetooth sources. You can create an account on the Jawbone MyTALK site to download voice profiles and apps. In pairing mode, it easily connected with all of our iPads and iPhones. I tested the iPad first with Netflix, Pandora, Hulu , Air Video Server, and iTunes. Considering that the speaker is only the size of 2 stacked Wii controllers, the sound was surprisingly strong, clear, full-bodied, and free of hisses or pops that I have experienced with other bluetooth speakers and... | 43 | |
| Author: JC Chupack (Gurnee, IL U.. | On 8 Oct 2011, I received a Jawbone Jambox Bluetooth speaker as a gift, which my husband purchased for me on 6 Oct 2011 from Amazon. It was a great product, with good sound clarity. I was very impressed with the speaker's range and capabilities, although I did feel the usability left a few things to be desired. However, I had a problem in that it didn't seem to hold a charge. I contacted Jawbone's support via e-mail (form on their website) on 29 Nov 2011 for assistance. Unlike many other support services, their agent seemed to be truly reading my e-mails and not just scanning for keywords and sending form responses. However, once we got to the point that we determined an RMA was in order, support informed me that they were "out of stock" and couldn't promise when they'd have a replacement unit in stock. They said I could send my unit in but they couldn't tell me when I'd get a replacement. They could not even give me a range, e.g., 4-6 weeks, 2-3 months.However, at... | 184 | |
